Practice Management

Mrs Harriet Longman

HL

Harriet joined the Practice in September 2020 and has had considerable experience of managing other GP Practices in the South West.

Harriet’s role is to oversee the running of the Practice, to help to lead and continually develop our services. Harriet works closely with the GP partners as well as having a large team of support staff and management colleagues.

Harriet holds a Post Graduate Certificate in Management and is a fellow of the Institute of Leadership and Management. As well as her work on site at Gloucester Road, Harriet represents the Practice in area events and works with our Primary Care Network (PCN).

Reception

The practice has a team of 10 receptionists who are here to help you but their job is very demanding. They answer the telephone and deal with emergencies from all directions, often many at the same time! Please be patient. You will be asked for some information that they know will help the doctors assess the urgency of the problem.

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