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AccurX
What is AccurX?
If you need help with a non-urgent medical or admin request, you can now contact us online.
You can now access AccuRx from within the NHS App.
How does AccurX work?
- AccurX is an online system for contacting the practice for remote advice with medical or admin issues.
- It is only for routine queries and admin requests.
- It is a simple online form which takes a few moments to fill out.
Please note: the AccurX service is not available on weekends. Please call NHS 111 if you need urgent advice during this time.
Benefits
You'll wonder how you did without it
- Easy to access: no app, no account needed - simply submit a query directly through the practice website. It should only take a couple of moments to do.
- Convenient: available Monday - Friday, so you can send in your request at a time that suits you, rather than having to wait for the phone-lines to open.
- Faster: the requests are simple to submit, so you don’t need to wait on hold on the phone.
- Efficient: your request will be seen by the right person, first time.
- Turnaround time: allow up to four working days.
- Continuity: you can request to be contacted by a specific GP or member of staff – if they are available we will do what we can to honour your request.